If you're not happy with your SKECHERS CA purchase for any reason, you may return unworn item(s) within 45 days of shipment for a refund for free.
Return via a FREE printable Canada Post return label.
Please view our return policy for more information.
REVIEW SNAPSHOT®by PowerReviews
Reviewed by 1 customer
Displaying review 1
Comments about D'lites - Fresh Start:
I own a lot of Skechers because I love the memory foam footbeds ... a few pairs of lace-ups, a couple of slip-ons and 3 pairs of boots. I originally purchased this shoe in the beautiful & colourful Runway Ready model, in the size I normally wear. After wearing them for a few weeks of gradually increasing discomfort, I realized that the shape of this shoe is significantly different than the others I own and it was too short and too narrow in my usual size. By that point I couldn't return them, but I went to a store and tried to find a wide version with no luck. I thought they might have more options online, and discovered a style I liked in a half size larger and the wide version so ordered them - I loved the black patent trim on this model. I was hugely disappointed to receive the order and find they sent me something completely different ... just a plain black shoe. I contacted Customer Service and they told me to check the style number on the tongue - maybe the wrong pair was in the box? No such luck, the style number on the shoe and box were both correct. My conclusion is that the photo on the website does NOT represent the shoe, I am returning them and have had no further help or support from Customer Service. Very sad experience.