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Thank you for being a loyal Skechers shopper.
Most Skechers retail stores have now reopened with an even higher commitment to safety. Our retail associates follow a rigorous sanitizing schedule (including high-touch, high-traffic areas), practice social distancing, and wear face coverings for their protection and yours. For our online customers, we have noticed that some are experiencing slower than usual deliveries, returns and customer service responses due to processing and shipping delays from common carriers related to COVID-19 as well as increased demand for our brand.
We are working diligently to get back to normal operations and are doing all we can to get you your comfortable footwear and apparel as quickly as possible. As always, our stores remain available for all Skechers retail stores returns.
The Skechers customer service team is available to answer your questions, and you can continue to shop our entire collection at our online store.
We look forward to seeing you soon.