Do you have questions about this shoe?
Get answers from SKECHERS customers or our in-house shoe expert.
Q:My daughter's twinkle toes are very dirty. Can I go ahead & wash it as normal in the washing machine? Hers doesn't have an ON/OFF switch. Please help.
A:I would recommend hand washing the Twinkle Toes rather than machine washing - normally Twinkle Toes do better with hand washing as the lights, sequins, glitter, etc. does not get damaged in the wash. We have heard from customers who have machine washed on gentle, but it does run a risk of affecting the lights and details.
Q:Where do you plug in the charger for the lights on the twinkle toes high tops?
A:This model does not have a recharge function. Only selected Energy Lights and S lights shoes are currently able to be recharged - these Shopkins shoes run on a battery, which should last a long time.
Q:Our church group has asked for a pair of shoes for a young girl supposedly size 8 youth. What size do I buy?
A:Size 8 youth is typically an adult size - they may have meant size 8 toddler if it's for a younger child. There are many great shoes available in a toddler size 8. In a Youth size 8 you may want to look at the Energy Lights, which is a kids-specific shoe that is also made in sizes up to an adult size 8.
Q:How do you turn the lights on or off
A:There should be a little button on the side of the heel panel shaped like a heart, that turns the light-up feature on or off. If these are a toddler size they don't have the button.
Q:I would like to know if you have these in a size 5
A:It appears that these Shopkins shoes are only made in bigger kids' sizes up to a size 3.
Q:Please make these in toddler sizes..my little girls are crying for a pair..
A:The Shopkins high tops are made in toddler sizes, but are out of stock currently - we will see if these can come back, and the toddler sizes may also be in stock at Skechers Retail stores.
Q:So upsetting that these are not available in toddler size. My daughter desperately wanted the high top shopkins shoe for her 5th birthday. She's heart broken. She wears 10 in toddler. I really wish you would make them in all sizes. Or stop advertising on cartoon and kid channels. Breaks my heart. My daughter never asks for much. And now that she has.. I can't get it
A:The toddler sizes for this high top Shopkins model exist, they appear to be out of stock on the website currently, but I will see if we can get more in stock. These shoes are also at selected Skechers Retail stores, you may want to see if your local store has them.
Q:When are the new styles of shopkins twinkle toes going to available to purchase?
A:All four of the Shopkins shoes should be able to be purchased now.
Q:Will these be available in toddler sizes? I have a younger daughter that is anxiously awaiting a similar pair, her older sister was able to get a pair but she's too young for the kids size.
A:It currently does not appear that this high-top design is going to be made in toddler sizes, but there are a couple other Shopkins designs that are coming in toddler sizes, such as the 'Rainbow Bite' or 'Miss Pressy' models.
Q:So, my daughter is a bit older but still adores her Shopkins.. Are you guys going to offer bigger sizes for Girls that are older and eith a bigger shoe size than a youth 3? Would be very interested in buying if Skechers would consider not all girls are the same size.
A:There are some larger sizes coming soon in a Shopkins shoe design.