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Get answers from SKECHERS customers or our in-house shoe expert.
Q:If shoe purchased needs to be changed, can it be returned to any Sketchers store close by or does it have to be sent back as ordered?
A:You can return or exchange your purchase from Skechers.com at any Skechers Retail store. It would be best if you bring the shoe box (not the shipping box) and the packing slip from the order if you have it.