Questions in this Section:
How do I contact SKECHERS Customer Service?
Can I use two discount codes in my SKECHERS.com order?
How do I retry or change my payment in my order?
Can I place an order over the phone?
My card isn't going through at checkout, what do I do?
How doI view my previous orders?
How do I update the shipping address in my SKECHERS.com Order?
Can I use two credit cards to pay for my SKECHERS.com order?
Can I use a prepaid credit card/gift card to place my order?
What payment methods do you accept?
Do you ship to APO/FPO & U.S. Territories?
Which items are excluded from promotions?
How long will it take to get my order?
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- How much does shipping cost?
- How do I contact SKECHERS Customer Service?
- Can I use two discount codes in my SKECHERS.com order?
- How do I retry or change my payment in my order?
- Spinning Error at Checkout
- Can I place an order over the phone?
- My card isn't going through at checkout, what do I do?
- How doI view my previous orders?
- Where is my order?
- How do I update the shipping address in my SKECHERS.com Order?
- How do I cancel my order?
- How is sales tax calculated?
- Can I use two credit cards to pay for my SKECHERS.com order?
- Can I use a prepaid credit card/gift card to place my order?
- What is Afterpay?
- What payment methods do you accept?
- Do you ship to P.O. Boxes?
- Do you ship to APO/FPO & U.S. Territories?
- Do you ship internationally?
- Which items are excluded from promotions?
- How long will it take to get my order?
- How do I check my order status?
- Will I receive shipping notifications?
How much does shipping cost?
Standard Shipping
- $8.50 flat shipping fee
- SKECHERS Elite™ members: FREE Standard Shipping with no quantity limits
- Includes all 50 States in the U.S., P.O. boxes, APO/FPO addresses and U.S. Territories
Express Shipping
- $19.95 flat rate with no quantity limits
- Not available for P.O. boxes, APO/FPO addresses and U.S. Territories
- If Standard Shipping delivery time is equal to or faster than Express Shipping, we will only provide the Standard Shipping option during checkout. This is typically the case for physical addresses in or near California.
- $19.95 flat rate fee applies to orders with one (1) item and if only one (1) item ships